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Catering Berlin ⇒ Genuss ist, was bleibt

General Terms and Conditions for Catering

Genussboten Catering

Genussboten Catering GmbH
Staakener Straße 53-63
13581 Berlin
Germany

Phone: +49 (0)30 364 364 71
Email: info@genussboten-catering.de
Web: www.genussboten-catering.de

Managing Partner: Daniel Lemke
Tax number: 29/304/30265
Tax Office for Corporations III

§ 1 Scope, General Provisions

1.1 These General Terms and Conditions (hereinafter “T&Cs“) apply to all contracts concluded between Genussboten Catering GmbH, Managing Director Daniel Lemke, Staakener Straße 53-63, 13581 Berlin (hereinafter “Genussboten Catering“) and the customer for the services of a caterer.

1.2 The agreements made between Genussboten Catering and the customer arise exclusively from the T, the offer including the price calculation within the meaning of § 3.1, and the order confirmation within the meaning of § 3.2.

1.3 The customer’s general terms and conditions do not apply, even if Genussboten Catering does not expressly object to their inclusion. Individually agreed contractual arrangements between Genussboten Catering and the customer take precedence over these T

1.4 Some provisions of these T apply only if the customer is a consumer within the meaning of § 13 of the German Civil Code (BGB) or a business within the meaning of § 14 BGB. A consumer is anyone who uses Genussboten Catering’s services for a purpose that cannot be attributed to their commercial or self-employed professional activity. A business is anyone who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity. Genussboten Catering will expressly point out the limited applicability in each individual case.

1.5 The contract language is German.

 

§ 2 Subject Matter of the Contract

2.1 Genussboten Catering offers the following services (hereinafter “catering services“):

a) preparation and provision of food and beverages;
b) provision of staff;
c) provision of equipment; and
d) organization of an entertainment program (e.g., hiring a DJ, rental, set-up and dismantling of lighting systems).

2.2 Genussboten Catering may also have the catering services performed by engaging assistants. A complete transfer of the catering services to a third party is excluded unless the customer agrees to such a transfer.

 

§ 3 Conclusion of Contract

3.1 Based on the information provided to it (number of participants, type of services requested, venue, etc.), Genussboten Catering submits a written offer to interested parties, including a price calculation (together hereinafter the “offer“). Genussboten Catering is bound by the offer until the date stated in the offer letter.

3.2 The customer accepts the offer by returning it to Genussboten Catering signed and dated (hereinafter “order confirmation“). The contract between Genussboten Catering and the customer is concluded upon receipt of the order confirmation.

3.3 If the customer wishes to increase the number of participants, they must notify Genussboten Catering in text form (e.g., by email) no later than 5 business days before the start of the event. However, the contract will be amended only if and to the extent that Genussboten Catering confirms the increase in text form (hereinafter “contract amendment“). In the event of a reduction in the number of participants on which the offer is based, § 8 applies.

 

§ 4 Services of Genussboten Catering

4.1 Genussboten Catering provides the catering services to the extent set out in the offer and (if applicable) the contract amendment. The place of performance is the venue stated in the offer (hereinafter “venue“).

4.2 For the performance of the contract, Genussboten Catering provides the customer with the furniture, crockery, glasses and other accessories listed in the offer on a rental basis (hereinafter “equipment“). The food and beverages offered by Genussboten Catering are plated and served exclusively on and in the equipment, unless Genussboten Catering and the customer have agreed otherwise. The equipment is cleaned by Genussboten Catering.

4.3 Buffet service time is limited to a maximum of three hours. This corresponds to the applicable guidelines of the Food Hygiene Regulation and the quality standards of Genussboten Catering.

 

§ 5 Customer Obligations

5.1 The customer will obtain the official permits required to hold the event in good time and present them to Genussboten Catering upon request. This also includes access, entry and parking permits required for the venue. The customer bears the costs incurred in obtaining the permits.

5.2 The customer is entitled to use the equipment only for the duration of the event stated in the offer and at the venue. The equipment must be used properly. The customer is liable for loss of and damage to the equipment caused by the customer, their guests, or third parties acting on their behalf in accordance with statutory provisions.

5.3 The customer will not bring their own food and beverages to the venue, offer them there, or consume them themselves, unless the customer and Genussboten Catering have agreed otherwise.

5.4 Disposal of catering waste is carried out by Genussboten Catering.

 

§ 6 Prices

6.1 The total price for the catering services is set out in the offer and (if applicable) the contract amendment. This is the gross total price including the statutory VAT applicable at the time the contract is concluded in accordance with § 3. If the customer uses additional catering services from Genussboten Catering, these will be charged separately.

6.2 With the exception of beverages, the quantities stated in the price calculation are minimum purchase quantities, i.e., the customer must pay the price even if actual consumption is lower than the estimated consumption. Once the minimum purchase quantity has been reached, all catering services will be billed based on actual consumption at the stated list price. If beverages are to be served only in limited quantities, the customer must inform Genussboten Catering of this no later than the order confirmation in accordance with § 3.2.

 

§ 7 Payment Terms

7.1 Genussboten Catering is entitled to require a deposit from the customer in the amount of 50% of the gross total price stated in the price calculation (hereinafter “order value“) (hereinafter “deposit“). The deposit is due in full after the contract is concluded and payable 10 days after receipt of the invoice, unless the customer is a consumer. In this case, the deposit is divided into two partial deposits. The first partial deposit in the amount of 20% of the order value is due after the contract is concluded and payable 10 days after receipt of the invoice. The second partial deposit in the amount of 30% of the order value is due 14 days before the start of the event and payable 10 days after receipt of the invoice.

7.2 After the catering has been carried out, Genussboten Catering will invoice the customer for the catering services provided on the basis of the offer and (if applicable) the contract amendment. The invoiced amount, less the deposit, must be paid by bank transfer to the account stated on the invoice within 10 business days of the invoice date.

7.3 If the customer is in default of payment, Genussboten Catering is entitled to charge default interest at a rate of 9 percentage points above the base interest rate, unless the customer is a consumer. In this case, default interest is 5 percentage points above the base interest rate. Genussboten Catering reserves the right to prove higher damages.

7.4 The customer may offset against Genussboten Catering’s payment claim only with claims that are undisputed by Genussboten Catering or have been finally adjudicated against Genussboten Catering. The customer may exercise a right of retention only if their counterclaim arises from the same contractual relationship.

7.5 Genussboten Catering is entitled to apply payments first to the customer’s older liabilities. If, in addition to the price for the catering services (hereinafter “principal claim“), costs and interest are also owed, Genussboten Catering is entitled to apply incoming payments first to costs, then to interest, and lastly to the principal claim.

 

§ 8 Termination, Lump-Sum Compensation

8.1 The number of participants stated in the offer is binding. A reduction in the number of participants after the contract has been concluded is not possible.

8.2 If the customer terminates the contract in whole or in part by cancelling the event or reducing the number of participants (hereinafter “cancellation”), Genussboten Catering is entitled to lump-sum compensation for services already provided and expenses incurred up to the time of cancellation, whereby it must credit what it saves in expenses as a result of the cancellation or what it earns or maliciously fails to earn through other use of its workforce (hereinafter “lump-sum compensation”).

8.3 The basis for calculating the lump-sum compensation is the order value stated in the offer within the meaning of § 7.1. The lump-sum compensation is
– for cancellation more than 14 days before the start of the event: 5% of the order value;
– for cancellation up to 14 days before the start of the event: 75% of the order value;
– for cancellation up to 3 days before the start of the event: 90% of the order value; and
– for cancellation up to 1 day before the start of the event, including the day of the event: 100% of the order value.
Genussboten Catering has the right to prove that it incurred higher expenses. The customer has the right to prove that Genussboten Catering incurred no expenses or that the expenses were significantly lower than the lump-sum compensation.

8.4 In the event of a partial cancellation, the percentages refer in each case to the order value of the unperformed part of the contractually agreed catering services.

8.5 Any deposit already paid will be offset against the lump-sum compensation.

8.6 Termination in accordance with § 8.2 must be made in text form. The decisive factor is receipt of the termination notice by Genussboten Catering.

 

§ 9 Impediments to Performance

9.1 Genussboten Catering is not responsible for delays in delivery or performance due to force majeure or due to events beyond the control of Genussboten Catering that significantly impede or make it impossible for Genussboten Catering to perform its services.

9.2 If Genussboten Catering procures foodstuffs from a third party (hereinafter “supplier“) for the preparation of food in order to provide the catering services, and this delivery fails to occur and the required foodstuffs cannot be obtained elsewhere with reasonable effort, Genussboten Catering reserves the right to replace the contractually agreed food with comparable services. This self-supply reservation applies only if Genussboten Catering is not responsible for the failure of delivery. Genussboten Catering is not responsible for the failure of delivery if a so-called congruent covering transaction was concluded with the supplier in good time to fulfil the contractual obligations.

 

§ 10 Warranty, Duty to Notify Defects

10.1 Unless otherwise provided below, liability for material defects or defects of title on the part of Genussboten Catering is governed by statutory provisions.

10.2 If the customer is a business, they must report obvious defects in the service to Genussboten Catering immediately verbally and at the latest in writing within two weeks. Late notification results in the exclusion of warranty and liability of Genussboten Catering.

10.3 Hidden defects must be reported to Genussboten Catering by the customer who is a business immediately upon discovery of the defect, but no later than within three days of becoming aware of it.

10.4 Genussboten Catering is not liable for improper storage and handling of the delivered food and beverages by the customer or third parties commissioned by the customer.

 

§ 11 Liability

11.1 Genussboten Catering is liable without limitation for damages insofar as the cause of the damage is based on an intentional or grossly negligent breach of duty by Genussboten Catering, a legal representative, or a vicarious agent. For negligent conduct, Genussboten Catering is liable only in the event of a breach of an obligation whose fulfilment is essential to achieving the purpose of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligation), insofar as Genussboten Catering, based on the circumstances known at the time the contract was concluded, typically had to expect the damages caused. Otherwise, liability of Genussboten Catering—including for its vicarious agents and assistants—is excluded.

11.2 The exclusions and limitations of liability provided for in § 11.1 do not apply in the event of injury to life, health or body, for a defect after assuming a guarantee for the quality of the product, or for defects fraudulently concealed. Liability under the Product Liability Act remains unaffected.

 

§ 12 Data Protection

Genussboten Catering collects and stores customer data that is necessary for processing business transactions. When processing personal data, Genussboten Catering complies with statutory provisions.

 

§ 13 Amendments to the T

Genussboten Catering is entitled to make changes to the T at any time, provided that this does not affect essential provisions of the contractual relationship (in particular type and scope, term, termination). The amended terms will be communicated to the customer in text form at least six weeks before they take effect. The changes are deemed approved if the customer does not object within six weeks of receipt of the notice. If the right to object is exercised, the changes will not become part of the contract and the contract will continue unchanged. The right of termination remains unaffected.

§ 14 Applicable Law

German law applies to these T and the contractual relationship between the customer and Genussboten Catering. The application of German private international law and the UN Convention on Contracts for the International Sale of Goods (CISG) is excluded.

§ 15 Final Provisions

15.1 Amendments and additions to these T must be made in text form.

15.2 Should individual provisions of these T be invalid, this shall not affect the validity of the remaining provisions.

15.3 If the customer is a merchant, Berlin is agreed as the place of jurisdiction for all disputes arising between the customer and Genussboten Catering. If the dispute falls within the subject-matter jurisdiction of the local courts (Amtsgerichte), the Local Court (Amtsgericht) Berlin-Mitte shall have jurisdiction.

Genussboten Catering GmbH place picture
4.9
Based on 40 reviews
Daniela Meyer profile picture
Daniela Meyer
2 months ago
Amir abbas Abbasi profile picture
Amir abbas Abbasi
4 months ago
Becky profile picture
Becky
4 months ago
Martin Lisienski profile picture
Martin Lisienski
4 months ago
Kirsten Lisienski profile picture
Kirsten Lisienski
4 months ago
Bespoke Sublimity profile picture
Bespoke Sublimity
5 months ago
Sonja Köhler profile picture
Sonja Köhler
5 months ago
We have relied on Genussboten for many years – and with complete conviction. What sets this catering company apart is the exceptional combination of reliability, warmth, and service that meets the highest standards. Our team at Dole particularly appreciates their exceptional service, especially during busy trade fair days. It's a team that's rarely found: highly trained, experienced, and with an eye for detail, they are indispensable to our guests. We are consistently impressed by the culinary creativity of their kitchen: every event is given a fresh, innovative approach, and the dishes are not only a feast for the eyes but also a true delight for the palate. Individual requests and special requirements – whether allergies, intolerances, or specific dietary needs – are always handled with great care and without fuss. What we also greatly appreciate is that the Genussboten team finds a tailor-made solution for every budget, without ever compromising on quality or presentation. You can tell they work with genuine passion. For anyone looking for a reliable, creative, and courteous catering partner, we can wholeheartedly recommend Genussboten. A collaboration we wouldn't want to miss!
K. Lindenblatt profile picture
K. Lindenblatt
7 months ago
The catering by Genussboten was fantastic! Incredibly delicious, varied, and of very high quality. The collaboration beforehand was very friendly, professional, and accommodating. I highly recommend Genussboten. Thank you so much! You guys are great!
Abdelhamid profile picture
Abdelhamid
10 months ago
Peter Weiß profile picture
Peter Weiß
1 year ago
Alessandro Gatti profile picture
Alessandro Gatti
1 year ago
The Genussboten catered our wedding on August 8th, 2025. We are incredibly grateful for everything. The food was absolutely fantastic and everyone loved it – all our guests and we ourselves were thrilled. But it wasn't just the food that was amazing; Caro's service was superb. She attended to every detail and looked after us with genuine warmth and friendliness. Thank you for this wonderful experience. You are truly amazing! 😊
Robert profile picture
Robert
1 year ago
Absolute Spitzen Klasse, sehr professionell und vorallem wahnsinnig guter Service. Servicepersonal war so sehr aufmerksam auf unserer Hochzeit, was uns super happy gemacht hat. vielen Dank für alles !! Myriam und Robert
Sebastian Wagner profile picture
Sebastian Wagner
1 year ago
Traumhochzeit mit bestem Essen. Unsere Reise mit den Genussbooten begann vor einem dreiviertel Jahr, als wir auf der Suche nach einem Caterer für unsere Hochzeit waren. Nachdem Probeessen bei den Wedding Days und dem persönlichen Kennenlernen stand, schnell fest, dass wir den richtigen Partner rund um die kulinarische Verpflegung für unsere Hochzeit gefunden haben. Federführend haben wir mit Caro alle Abstimmung vorgenommen an dieser Stelle. Vielen Dank, an dich, Caro, Für diese wirklich unglaublich gute Zusammenarbeit, die Kooperation, euer Entgegenkommen und die fantastische Zusammenstellung unseres Abendessens. Mehr als 90 Gäste haben uns das Feedback gegeben, dass ihr nicht nur super freundlich und aufmerksam seid, sondern das beste Essen gezaubert habt. Die Vorbereitungen wurden bereits einen Tag vor der Hochzeit im Garten durchgeführt. Schon hier hatten wir die erste große Überraschung, da wir mit dieser Außen Bar nicht gerechnet haben. Am Tag selbst lief alles reibungslos. Für jede Frage gab es eine Antwort für jede Herausforderung eine Lösung. Wir sind super dankbar und können das gesamte Team zu 100 % weiterempfehlen. Wir hatten ein Barbecue draußen im Garten mediterraner Art. Die Qualität des Essens sowie die Abstimmungen und die Logistik Waren außergewöhnlich und besonders. Vielen Dank für alles. Von uns gibt es eine ganz klare Empfehlung. Liebe Grüße, Micha und Basti
Mein Name profile picture
Mein Name
1 year ago
Stefan Tworke profile picture
Stefan Tworke
1 year ago
🔥😂🔥
Florian Hase profile picture
Florian Hase
2 years ago
Ich hatte das Vergnügen, das Catering der Genussboten am Dole-Stand auf der Fruit Logistica kennenzulernen. Josi, Mike und ihr Team haben mich begeistert! Das Fingerfood war großartig, die Drinks lecker und selbst inmitten des Trubels gab es Latte Art vom Barista. Besonders in Erinnerung bleibt mir das Team, dem man den Spaß und die Harmonie förmlich ansieht. Diese positive Ausstrahlung wirkt ansteckend und schafft eine außergewöhnliche Stimmung an den sonst so schnellen und hektischen Messetagen. Ich werde die Genussboten auf jeden Fall für zukünftige Veranstaltungen buchen und kann sie jedem empfehlen, der einen persönlichen und professionellen Catering-Partner sucht.
Marco Meschzan profile picture
Marco Meschzan
2 years ago
Das Team der Genussboten ist bereits seit einigen Jahren unser fester Partner für unser Messecatering auf der InnoTrans. Die hohe Qualität der Speisen und Getränke, die freundschaftliche Zusammenarbeit und das tolle Team wissen wir dabei besonders zu schätzen. Besonders zeichnen sich die Genussboten durch ihre ruhige und unaufgeregte Art auch in stressigen Situationen sowie ihre stets proaktiven Reaktionen bei sich ändernden Gegebenheit aus. Dies hält uns vom Messe- & Eventteam den Rücken frei. Ob im Standbistro mit bis zu 200 Personen oder bei unserer Standparty hat das Team um Daniel und Caro die Lage immer im Griff. Deshalb freuen wir uns auch weiterhin gemeinsam die InnoTrans zu rocken!
Astrid Ziegenhardt profile picture
Astrid Ziegenhardt
2 years ago
Liebes Genussboten-Team, danke für den tollen Service, die Freundlichkeit und das wirklich gute Essen, welches ich als Gast auf einer Veranstaltung erleben durfte.
Bastian Elbauer profile picture
Bastian Elbauer
2 years ago
Die Genussboten sind nun seit einigen Jahren ein wichtiger Partner für uns in Berlin. Daniel, Carolin und das gesamt Team sind immer mit Leidenschaft dabei, denken mit und erleichtern die umfangreiche Planung bei Events. Qualität und Geschmack bei Speisen und Getränken sind top. Für uns als Agenturkunde spielt Flexibilität, schnelle Reaktionsmöglichkeit eine entscheidende Rolle - das ist bei den Genussboten zu 100% gegeben. Wir danken für die tolle Zusammenarbeit und freuen uns auf viele weitere Projekte mit eurem Team!
St Bu profile picture
St Bu
2 years ago
Wir hatten ein wunderbares kulinarisches Erlebnis zu unserem Sommerfest. Großartiges Serviceteam und auch in der Planung wurden wir bestens betreut. Danke!
Bliz Art profile picture
Bliz Art
2 years ago
Das Essen ist gut, aber leider liefern sie zu wenig, manche unserer Gäste haben von einem Hauptgang nichts bekommen. Auch in der Kommunikation ist es schwierig, immer wieder werden Fehler gemacht, telefonisch sind sie praktisch unerreichbar. Auch die Kalkulation stimmt nicht, am Ende war das Catering deutlich teurer, obwohl wie gesagt zu wenig Essen geliefert wurde. Haben uns geärgert und werden nächstes Mal einen anderen Caterer nehmen.
Stefan profile picture
Stefan
3 years ago
Horny Crypto profile picture
Horny Crypto
4 years ago
Maurice profile picture
Maurice
4 years ago
Carl E profile picture
Carl E
4 years ago
Über unsere Hochzeitsplanerin Daniela Richter wurden uns die Genussboten als Caterer für unsere Hochzeit empfohlen. Wir lernten Daniel, Caro und das weitere Teams bereits einige Monate vorher bei einem Probeessen kennen und waren sofort begeistert. Auf unserer Hochzeit zauberten Sie für unsere Rund 65 Gäste drei großartige Gänge, die wir vorab mit Ihnen gemeinsam zusammengestellt hatten. Schon bei der Vorspeise, die im Family Style präsentiert wurde, lobten unsere Gäste die Speisen in den höchsten Tönen und konnten sich kaum für den Hauptgang und das Dessert zurückhalten. Frische, Qualität und Geschmack waren bei allen Gängen nicht zu übertreffen. Alle warmen Speisen waren auch warm! Unsere Gäste schwärmen noch Monate nach unserer Hochzeit vom Essen! Ebenfalls war das gesamte Team vor Ort super aufmerksam und lieb. Wir empfehlen die Genussboten vom Essen und von der Menschlichkeit von Herzen weiter!
Randy Nos. profile picture
Randy Nos.
4 years ago
Die Genussboten haben unsere Hochzeit zu einem kulinarischen Fest verwandelt. Wir hatten ein vegetarisches Buffet für ca. 60 Personen bestellt gehabt und waren von der Vielfalt und dem Geschmack höchst angetan. Alle unsere Gäste, ja auch die ältere Generation, waren beeindruckt von der Qualität und dem unglaublich gut gewürzten vegetarischen Gerichten. Neben dem kulinarischen Genuss war der Service von den Kellner:innen und vom Management hervorragend. Die Kommunikation war professionell und sehr freundlich. Jeder der einen verlässlichen Caterer mit einer hohen Qualität sucht sollte sich an Genussboten wenden. Vielen Dank noch einmal und alles Gute!
Jennifer Meyer profile picture
Jennifer Meyer
4 years ago
Rund um perfekter Service und Qualität. Wir haben das Catering zur Einschulung ausrichten lassen. Im Vorfeld wurden wir super beraten. Das Team bei dem Aufbau und am Tag der Veranstaltung war sehr freundlich und kompetent. Das anrichten der Speisen war hochwertig und sah super ansprechend aus. Die Qualität der Speisen war fantastisch. Wir sind schon oft in den Genuss gekommen von den Genussboten Catering zu essen. Wir können das Catering Unternehmen nur weiterempfehlen.
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